conversations

The art of creating trust in conversation

Pay-off: learn the single most important way to build trust in conversation (beyond simply ‘listening’) Investment: >2 minutes Sign up to weekly posts here Trust is the linchpin to a successful and ongoing business relationship. It’s the conduit to connecting value, creating win:wins and mutually progressing and growing your businesses together. Caveat emptor and caveat venditor …

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How to sell without being pushy

Pay-off: do this and you’ll get lots more yeses Investment: 4 minutes Sign up to weekly posts here No one likes pushy. Pushy pushes people away. Systems scientist, Peter Senge said, “The harder you push, the harder the system pushes back.” So, at the risk of stating the obvious, if you’re receiving push back, you must be …

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To anyone who is uncomfortable selling themselves

Pay-off: become more comfortable selling Investment: 40 seconds Sign up to weekly posts here To anyone who is uncomfortable selling themselves: You’re smart You’re not pushy You’re good at your job You want to help You’re a problem solver You’re a good person You’re professional You’re reliable You’re organised You’re trustworthy You’re honest You care And you’re glad you’re …

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How to handle sales radio silence

Pay-off: handle sales radio silence, make progress, and stay sane with customers who have gone quiet Investment: 5 minutes Sign up to weekly posts here You put a lot of time and effort into being polite, professional, and helpful. You work hard to create a win:win outcome. You do your best and tick the right boxes. …

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