Challenge What promise are we making our customers? Solution Video: 3.26 mins Resources The full completed customer journey diagram is coming soon! Actions As soon as it’s available, get clear on your part of the promise to your customers Decide how you’re going to keep that promise and exceed it where you can. How will …
Video: 2 m 49 s Any questions Use the comments below which are private for ENW Business Connections, or contact Mark here: mark@helppeoplebuy.com 07456 808800.
Challenge How do you use this tool to learn efficiently? Solution Video: 9 m 59 s Any questions Use the comments below which are private for ENW Business Connections, or contact Mark here: mark@helppeoplebuy.com 07456 808800.
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Challenge Where will you go from here? Solution Video: 3 m Actions Don’t lose the thread. Create a plan to keep going. Sign up to Mark’s monthly posts here if you want reminders to keep going! Pat yourself on the back. You’ve done well if you’ve got this far. I bet on you moving forwards …
Challenge You think your coaching sessions are taking too long. Solution Video: 3 m 26 s Actions Schedule to do this. If you do, your life gets easier, AND you progress more efficiently and enjoyably. Related modules you might like How to get yourself to apply How to navigate this course A crash course on …
Challenge You want coaching support but no one’s around to help! Well, Mark is… Solution Four videos: total running time 10 m 30 s Video 1: 2 m 43 s Video 2: 1 m 10 s Video 3: 4 m 11 s Video 4: 2 m 23 s Actions The only action here is to …
Challenge It sounds good. You’re ready to apply. You even believe you will. But…can you rely on yourself to apply the right things in the right way at the right times? Evidence suggests we can’t rely upon ourselves to do that. So how do we get ourselves to apply? Solution Video: 5 m 33 s …
Challenge Nothing happens until someone makes a decision! It all hinges on this moment. How will you help your customer to make their decisions? Solution Two videos: total running time 8 m 35 s Video 1: 2 m 54 s Video 2: 5 m 40 s Actions Get clear that the best thing you can …
Challenge What is the biggest challenge I’ll be up against? (Not just in STS, but in life too perhaps?) Solution Video: 3 m 06 s Actions Repeat to yourself (in your head, or people will stare) “close the gap!” “meet them where they are at – then lead them..” “ride the horse in the direction …
