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The art of creating trust in conversation

Pay-off: learn the single most important way to build trust in conversation (beyond simply ‘listening’) Investment: >2 minutes Sign up to weekly posts here Trust is the linchpin to a successful and ongoing business relationship. It’s the conduit to connecting value, creating win:wins and mutually progressing and growing your businesses together. Caveat emptor and caveat venditor…

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To anyone who is uncomfortable selling themselves

Pay-off: become more comfortable selling Investment: 40 seconds Sign up to weekly posts here To anyone who is uncomfortable selling themselves: You’re smart You’re not pushy You’re good at your job You want to help You’re a problem solver You’re a good person You’re professional You’re reliable You’re organised You’re trustworthy You’re honest You care And you’re glad you’re…

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How to write a follow up email after getting no response from your client

Pay-off: how to master the sales follow up and turn ‘no response’ into business Investment: 10 minutes Sign up to weekly posts here So, you’re feeling ignored, and you want to know how to write a follow up email after getting no response from your client? And presumably, it’s not just any follow up email you want. No,…

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Two actions that will accelerate your performance

Pay-off: you’ll learn faster if you maximise these two things Investment: 3 minutes Sign up to weekly posts here You might find this video amuses you like it did me: It’s amusing, but what’s more important, is that it’s analogous to how we get ahead and succeed at anything. I don’t mean that the cyclist reduced…

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How your experience and credentials can kill a sale

Payoff: the right way to win over a new customer (or contact, or friend) Investment: 3 minutes Sign up to weekly posts here Why is it that in an attempt to ‘sell’ most people still seem to think that you should start conversations with your experience and credentials? You shouldn’t. It’s almost certainly going to come…