decisions

A simple way to make better decisions

Pay-off: Plenty of ideas to make better decisions Investment: 3 minutes Sign up to monthly posts here Of course, you could use the ideas below to help other people make decisions too. Including buying and selling decisions. OK, let’s learn by doing: Pick a decision you’re currently trying to make. Now, stop trying to make …

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When customers and colleagues are in denial

Pay-off: you might just crack that tough nut who’s in denial Investment: 7 minutes Sign up to weekly posts here Ooh, this is a tricky one isn’t it? Now, let’s be clear, I’m no expert in dealing with ‘denial’ as such. Having said that, the nature of my work means that I work with people …

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Want to know how to persuade in just one question?

Pay-off: equip yourself to convince others with just one question Investment: 7 minutes Sign up to weekly posts here Soon you will face a conversation where you need to convince someone to do something that you believe will create a win:win for you both. In that conversation, every single thing you say or do will either …

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One way to remove buying resistance

(And how to help people avoid acting like jerks!) Pay-off: get this right, and you’ll find selling a lot nicer Investment: 3 minutes Sign up to weekly posts here Every day I work with people struggling to sell. Less often I work with people who sell well. Makes sense. I learn a hell of a lot from …

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What to do when prospects are too busy to talk

Pay-off: engage more prospects, more successfully Investment: 4 minutes Sign up to weekly posts here You might have seen the cartoons below. Frustrated salespeople share them on social media for light relief. Clearly, there’s some truth in them. And they’re amusing. But keep in mind that while you’re busy laughing at them, the next person could be …

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The right way to learn how to sell

Pay-off: Pick the right learning solution to improve sales results Investment: 2.5 minutes Sign up to weekly posts here You read the book and attended the course. You listened to the advice and observed the boss. But still, something isn’t right. You’re still not totally clear or confident. How the hell do you apply what you …

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The art of creating trust in conversation

Pay-off: learn the single most important way to build trust in conversation (beyond simply ‘listening’) Investment: >2 minutes Sign up to weekly posts here Trust is the linchpin to a successful and ongoing business relationship. It’s the conduit to connecting value, creating win:wins and mutually progressing and growing your businesses together. Caveat emptor and caveat venditor …

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How to sell without being pushy

Pay-off: do this and you’ll get lots more yeses Investment: 4 minutes Sign up to weekly posts here No one likes pushy. Pushy pushes people away. Systems scientist, Peter Senge said, “The harder you push, the harder the system pushes back.” So, at the risk of stating the obvious, if you’re receiving push back, you must be …

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