Exactly. Maybe all those weirdos you met in life weren’t weird? Maybe you just didn’t understand them? Maybe you didn’t consider how they arrived at a different point to you? Maybe being blindly convinced that you’re ‘normal’ and then calling people you can’t be bothered to understand “weird” is really weird? Or maybe I just…
The easiest way to ride a horse is in the direction it’s already going. Then, with all resistance dropped for a while, it begins to let you turn it. And the same applies to conversations with people.
Want to see how you might look through the eyes of someone else? Here are two ways to get closer to this: 1. What values of theirs do you admire? They probably notice and admire the same in you. 2. What do you not like so much about them? Take the opposite of that. Go…
There are two types of value: I rhymed them intentionally to help recall, because they’re worth recalling. If you just provide the value people request, you’re leaving an awful lot of value on the table. Because all of us can only see so far. You provide more value and become more valuable when you also…
I’m often asked by clients which of their current employees should be selling or engaging customers. There are numerous traits that suggest someone could ‘sell’, or be a strong leader (because the two roles are similar). But I’ve boiled down my top three: 1. They have strong ‘belief in cause’ 2. They’re credible in front…
True value In my work helping businesses to sell, I define true value as “the precise optimal mix of services or products that your entire business can provide your customers business, such that they’d be better off than they would be by keeping their investment.” It’s an ideal to aim for, and it involves the…
Pay-off: learn the vital missing piece to solving your frustrations Investment: 4 mins Sign up to monthly posts here There are many reasons why you might be frustrated when faced with a challenge or situation. But this is the one I most commonly see that frustrated people tend to overlook. I’d go as far as…
Pay-off: you might just crack that tough nut who’s in denial Investment: 7 minutes Sign up to weekly posts here Ooh, this is a tricky one isn’t it? Now, let’s be clear, I’m no expert in dealing with ‘denial’ as such. Having said that, the nature of my work means that I work with people…
Pay-off: 10 quick and actionable ideas to help you communicate, learn, think and sell better Investment: read whichever you like (5 mins to read the lot) Sign up to monthly posts here There should be something for everyone in this post. Most of these short tips apply to most people. Usually, in my posts I…
(And how to help people avoid acting like jerks!) Pay-off: get this right, and you’ll find selling a lot nicer Investment: 3 minutes Sign up to weekly posts here Every day I work with people struggling to sell. Less often I work with people who sell well. Makes sense. I learn a hell of a lot from…